Product recommendations
Milano includes a recommendation engine that suggests products across your store. It pulls from five sources and fills results automatically.
Recommendation sources
Section titled “Recommendation sources”| Source | What it shows | Where to set it |
|---|---|---|
| Cross-sells | Products you pair together (for example, phone + case) | Products → Product data → Linked Products → Cross-sells |
| Up-sells | Higher-end alternatives | Products → Product data → Linked Products → Up-sells |
| Related products | Products with matching tags or categories | Automatic — based on product tags |
| Best-selling | Products ranked by total sales | Automatic — no setup needed |
| Recently viewed | Products the visitor previously browsed | Automatic — cookie-based tracking |
Where recommendations appear
Section titled “Where recommendations appear”Single product page
Section titled “Single product page”Related products, up-sells, and recently viewed products each render in their own section below the product content. See Product layout for sticky behavior and header settings.
Cart page
Section titled “Cart page”A “You may also like…” carousel appears below the cart table. The engine pulls from cross-sells, up-sells, best-sellers, and recently viewed products.
Cart drawer
Section titled “Cart drawer”The same carousel appears inside the slide-in cart drawer. It updates live as customers add or remove items.
How the engine works
Section titled “How the engine works”The engine tries sources in order — cross-sells first, then up-sells, then best-selling, then recently viewed. It stops when it reaches the product limit you set. Out-of-stock and non-purchasable products are excluded automatically.
If a product appears in multiple sources, it is shown once. The engine uses the first source that provides it.
Configure cart page recommendations
Section titled “Configure cart page recommendations”- Open Appearance → Customize → Cart Page.
- Find the Recommendations section.
- Turn on the Enable toggle.
- Set the Limit — the number of products to show (1–12).
Configure cart drawer recommendations
Section titled “Configure cart drawer recommendations”- Open Appearance → Customize → Cart Drawer.
- Find the Recommendations section.
- Turn on the Enable toggle.
- Set the Limit — the number of products to show (1–10).
Set up cross-sells and up-sells
Section titled “Set up cross-sells and up-sells”Cross-sells and up-sells are configured per product in WooCommerce.
- Go to Products and edit a product.
- Open the Product data panel.
- Click the Linked Products tab.
- Add products to Cross-sells or Up-sells.